Privacy Policy

Effective Date: April 13, 2026

Shenzhen Best Bull New Energy Technology Co.,Ltd (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting www.bestbullenergy.com (the “Website”).

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Website, contact us, submit an inquiry, or otherwise interact with us online.

1. Information We Collect

We may collect the following types of information:

1.1 Information You Voluntarily Provide

When you contact us, submit an inquiry, request a quotation, leave a message, or communicate with us through our Website, email, WhatsApp, or other channels, we may collect information such as:

• Your name
• Company name
• Email address
• Phone number
• Country or region
• Product interests
• Project details and requirements
• Any other information you choose to provide in your message

1.2 Information Collected Automatically

When you visit our Website, certain information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages viewed
• Time spent on the Website
• Referring URLs
• General website usage and traffic data

1.3 Cookies and Similar Technologies

Our Website may use cookies and similar technologies to improve user experience, analyze Website traffic, remember preferences, and help us understand how visitors use our Website.

You may choose to disable cookies through your browser settings. However, some parts of the Website may not function properly if cookies are disabled.

2. How We Use Your Information

We may use your information for the following purposes:

• To respond to your inquiries and requests
• To provide quotations, product information, and technical support
• To communicate with you regarding products, services, and business cooperation
• To process and follow up on sales leads and customer requests
• To improve our Website, services, and customer experience
• To analyze Website performance and visitor behavior
• To maintain Website security and prevent fraud, misuse, or unauthorized access
• To comply with applicable legal and regulatory obligations

3. Legal Basis for Processing

Depending on the applicable law in your jurisdiction, we may process your personal information based on one or more of the following legal grounds:

• Your consent
• The performance of a contract or pre-contractual business request
• Our legitimate business interests, such as responding to inquiries and improving our Website
• Compliance with legal obligations

4. How We Share Your Information

We do not sell your personal information to third parties.

We may share your information in the following circumstances:

• With our employees, sales representatives, affiliated teams, or authorized distributors when necessary to respond to your inquiry or support your business request
• With third-party service providers who assist us with website hosting, communications, analytics, customer management, or IT support
• With logistics, payment, certification, or compliance-related partners when necessary for business operations
• When required by law, court order, legal process, or government request
• When necessary to protect our rights, property, safety, or lawful interests

Any sharing of personal information will be limited to what is reasonably necessary for the relevant purpose.

5. International Data Transfers

As an international business, the information you provide may be processed, accessed, or stored in countries outside your own jurisdiction, including countries where data protection laws may differ from those in your location.

By using our Website or submitting your information to us, you understand and agree that your personal information may be transferred internationally in accordance with this Privacy Policy and applicable law.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, providing support, complying with legal obligations, and resolving disputes.

When personal information is no longer required, we will take reasonable steps to delete, anonymize, or securely store it in accordance with applicable law.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while we strive to protect your information, we cannot guarantee absolute security.

8. Your Rights

Depending on the laws applicable in your jurisdiction, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Request restriction of certain processing activities
• Object to certain processing activities
• Withdraw your consent where processing is based on consent
• Request data portability where required by law

If you wish to exercise any of these rights, please contact us using the contact details below. We will respond within a reasonable period and in accordance with applicable law.

9. Third-Party Links

Our Website may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices, content, or security of those third-party platforms. We encourage you to review their privacy policies before providing any personal information to them.

10. Children’s Privacy

Our Website is intended for business and general informational use and is not directed to children under the age of 13, or the equivalent minimum age in the relevant jurisdiction. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, legal requirements, or Website practices.

Any updated version will be posted on this page with a revised effective date. Your continued use of the Website after any changes become effective constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Shenzhen Best Bull New Energy Technology Co.,Ltd
Address: 16th Floor Block B Building 3 Hejian Valley Xingwang Road Longgang Street Longgang District Shenzhen City Guang Dong Province China
Email: info@bestbullenergy.com
Website: www.bestbullenergy.com